Work request triage that drafts the work order for the planner
VenturusAI reads each work request and drafts the priority, failure code, craft, labor hours and task steps, with a confidence badge and the reasons behind it. The draft waits as pending approval until a planner approves or edits it, and the same help extends to closeout notes and receiving exceptions.
10 capabilities on this page’s part of the platform
Maintenance / Work requests
Request queue
Plant 1 · 6 new today
| Request | Asset | Suggested priority | Confidence | Status |
|---|---|---|---|---|
| WR-10392 | CNC-04 | High | High | Draft ready |
| WR-10393 | PR-02 | Medium | Medium | Draft ready |
| WR-10395 | Suggested: AC-02 | Low | Low | Check asset |
| WR-10396 | RB-02 | Medium | High | Draft ready |
VenturusAIAsset suggested for WR-10395
- "Compressor short cycling by the dock" best matches AC-02 at Plant 1.
- Low confidence: two compressors share the dock location.
A draft work order from every request
When a request is converted, VenturusAI suggests a priority, failure and action codes, craft, labor hours and steps, and turns them into a draft work order marked pending approval. If the requester skipped the asset, it suggests the one that best matches the words in the request.
Suggested priority, codes, craft and steps on work requestsVenturusAI
When a work request is converted, Smart Assist reads the request text and suggests a priority, failure code, action code, craft, labor hours and task steps.
Asset suggestion from the request textVenturusAI
If the requester does not pick an asset, Smart Assist suggests the active asset at that site whose description best matches the words in the request.
Draft work order from a requestVenturusAI
Smart Assist turns a request into a draft work order with its suggested steps as operations, marked as pending approval.
Confidence and reasons you can check
Each suggestion carries a High, Medium or Low badge and a plain explanation of what drove it, so the planner knows how closely to look. Work orders that started from a suggestion are tagged and can be filtered for review.
Confidence and reasons on every suggestionVenturusAI
Each Smart Assist result shows a High, Medium or Low confidence badge and a plain explanation of the factors behind it.
Assisted work orders tagged and filterableVenturusAI
Work orders that came from Smart Assist carry a Smart Assist tag and can be filtered on the maintenance list.
AI-drafted closeout summariesVenturusAI
VenturusAI drafts the closeout summary for a completed work order from its failure code, operations and labor.
Where triage sits in the maintenance workflow
Requests arrive from any signed-in user or a scan of the asset’s QR code and land in one queue. The planner approves, converts and schedules, with VenturusAI’s draft already in place.
Maintenance requests from any signed-in user
Anyone signed in can report a problem by picking the site, location and asset and describing what is wrong.
Convert a request to a work order in one click
A planner turns an approved request into a corrective work order in one click, and the request keeps a link to it.
Request work by scanning the asset's QR code
Scanning the QR tag on a machine opens a request already filled in with that asset.
Request triage and approval
Planners review each request, then approve, reject or send it back before any work order is made.
The same help at the receiving dock
For parts that arrive without a purchase order, VenturusAI ranks up to three likely orders and shows why each fits. Ask why a receipt is held and it explains the reason and suggests next steps, and the receiver decides.
Suggested purchase order for unmatched receiptsVenturusAI
For parts received without a purchase order, the receiving screen ranks up to three likely purchase orders and shows why each one fits.
Plain-language reason a receipt is heldVenturusAI
Ask why a receipt is flagged and get a headline, a short explanation and suggested next steps, such as a QC hold, a missing purchase order or missing lot and heat data.
Receiving exception queue
Ranks receipts that need attention, such as quality holds, damage, missing documents and unmatched deliveries, so the most urgent come first.
Receiving suggestions stripVenturusAI
The receiving screen shows up to three suggestions, such as batching several orders from one vendor, matching unmatched receipts and chasing orders more than a week late.
Related
Common questions
Who approves the draft work order?
The planner. The draft waits as pending approval, and the planner edits or approves it before any work is scheduled.
What if the suggestion is wrong?
Change it. Every field on the draft is editable, the confidence badge tells you how closely to check, and the audit trail records what the planner accepted and what they changed.
Can we see which work orders came from VenturusAI?
Yes. Assisted work orders carry a tag, and the maintenance list can be filtered to show only those.
Can triage be switched off?
Yes. Each VenturusAI service stays off until an administrator turns it on, and planners can always convert a request without using the draft.
The plant never stops. Neither does the record.
Bring an asset list and a month of work orders. We will load them and walk through your own plant in VenturusEAM, from the purchase order to the depreciation run.